A: Since the retailer never has to handle the merchandise, the retailer is not responsible for any delivery damage. Once Deliveright picks up merchandise from the manufacturer, we are responsible for it until the end consumer accepts it in the home. Upon acceptance by the consumer, the retailer (and manufacturer) receive an email confirmation of the delivery along with any comments made by the consumer. Manufacturers are responsible for any manufacturers’ defects.
We are thrilled to announce some significant developments in the Deliveright network that will further enhance our partners’ capabilities and allow them to reach more